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VIDEO INTERVIEW

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Revolutionizing the Interview Experience with an Advanced Video Interview Portal

  • My Role

    UI/UX Designer

  • Project Duration

    1 Month

  • Team Size

    1 Designer

Introduction

In this UX case study, I delve into the transformation of traditional interview processes using an innovative Video Interview Portal, aimed at enhancing engagement and insight.

My Role

As Project Lead for the Video Interview Portal, I orchestrated its development, ensured stakeholder alignment, managed resources, maintained quality, facilitated adoption, and drove continuous improvement for enhanced interview experiences.

Problem

Traditional interviews often lacked the following essential elements:

#1

Lack of Emotion Insight

Difficulty in assessing candidate's soft skills and emotional intelligence.

#2

Ineffective Communication

Need for efficient communication without disrupting the interview flow.

#3

Cumbersome Recording Process

Manual recording and consent issues.

Solution

Introducing a Video Interview Portal featuring:

#1

Emotion Analysis

Machine learning based insights into candidates' emotional responses.

#2

Private Messaging

Private messaging is possible at anytime during the interview.

#3

Automated Recording

Showing recording clearly and transparently in the main screen with proper Consent.

Challenges and Outcome

Overcoming the technical challenges associated with emotion analysis and ensuring data privacy required close collaboration with data scientists and legal experts.

Chat Functionality

HRs can engage in group and private chats during interviews.

Candidate Details:

HRs have access to detailed participant profiles during discussions.

Candidate Insights

HR/recruiting managers can view basic candidate information and analytics.

Emotional analysis & Face ID match

Job Description Access

Candidates can access job descriptions during the interview process.

What I learned

Effective Communication:

Facilitate transparent communication among stakeholders to ensure alignment and project success.

Agile Project Management:

Embrace agile methodologies to adapt to changing requirements and deliver high-quality solutions efficiently.

Privacy and Security Considerations:

Understand and address privacy concerns by implementing robust security measures and compliance protocols.

Continuous Improvement:

Foster a culture of continuous improvement by soliciting feedback and iterating on the product based on user insights.

Future

Enhanced Analytics Integration:

Incorporate advanced analytics to provide deeper insights into candidate performance and interviewer effectiveness.

AI-driven Candidate Matching:

Develop algorithms to match candidate profiles with job requirements, streamlining the recruitment process.

Virtual Reality Integration:

Explore virtual reality technology to simulate real interview scenarios, enhancing candidate engagement and assessment accuracy.

Accessibility Features:

Introduce accessibility features to ensure inclusivity and accommodate candidates with disabilities.

Proud of my impact at Oorwin! Gratitude to the amazing team. Huge kudos to product engineering, QA, data science and Legal teams. Excited for the journey ahead!

Thank you for reading through! Hope you enjoyed learning about my design and thought process. :)

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